Enhancing Customer Satisfaction through the Implementation of E-Service Quality: A Case Study at PT PLN ULP, Barru District, Indonesia

  • Muliati ITBA Al Gazali Barru
  • Sukmiah ITBA Al Gazali Barru
DOI: https://doi.org/10.33080/mrj.v8i2.431
Keywords: E-Service Quality, Customer Satisfaction, Digital Service, PT PLN.

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Published
2025-06-11
Issue
Vol 8 No 2 (2025): Vol 8 No 2 ( 2025 )
Section
Articles